Returns & Exchanges

At hiyo, we want you to love every sip of our mindful social tonics. If your order arrives damaged or doesn't meet our quality standards, we are committed to making it right within 30 days of purchase.

1

Check Your Order

Inspect your shipment immediately upon arrival to ensure all cans are intact and the flavor selection matches your order summary.

2

Contact Support

If there is an issue, email our team at [email protected] with your order number and photos of any damaged product or packaging.

3

Receive Resolution

Our team will review your request within 48 hours and provide a solution, such as a replacement shipment or a refund for the affected items.

4

Recycle the Rest

Since we deal with perishable food products, there is no need to mail items back to us; please dispose of or recycle the cans responsibly.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing